Posted on | September 30, 2011 | No Comments
I got a call from a telemarketing company a few days ago and had a nice long chat with the guy. He was a very confident sales person bragging about everything he could do for our company. Without me asking him for advice he was telling me all the things that we should do to improve our website traffic. He never really did his job by asking any proving questions instead he just was rattling off everything that needed to be done.
Well, I’m not dumb so I was taking notes. He even went as far as to have me look at things online that basically told me what could be improved. We ended the call with agreeing that he would send me an email with a quote of what it would cost to make the changes he suggested. I then went and made all the changes and then some. I like to figure things out and enjoy the IT part of online marketing. I received the email yesterday and since I had made all the changes myself I didn’t reply.
This morning when he called the conversation started like this…
Sales Dude, “This is Sales Dude from XYZ Company.”
Me, “Hi Sales Dude, how are you?”
Sales Dude, “I don’t know, why don’t you tell me?!?”
At that point the alcoholic me kicked in and I lost my mind. I couldn’t believe that a sales person would give me that kind of attitude. We went back and forth for a few minutes and some very colorful words were said on my end of the call. He eventually got to his point which was that he had given me a free hour long consultation and I had done all the changes myself. I informed him that he was a complete idiot for giving out all his services for free and without solicitation.
After I hung up I was beside myself. I was also pissed off that I had gotten pissed off. When that happens it’s because my mind stops working and I start attacking. I don’t enjoy that feeling and as much fun as it is when it’s happening I don’t like how I feel after it’s over. I don’t like losing control like that and the energy spent on a useless person like Sales Dude can be used for better things.
We all have those things that set us off and they are valid in our minds. Many times it is not worth our time to even let those kind of people get to us. We’re not perfect and we can’t expect to never get upset but the more we acknowledge these things the less they will happen. On the other hand nobody expects us to just sit and take abuse from some random Sales Dude that has his head up his rear end. The bottom line is that we can try our best to treat others with respect and hope that the rest of the world will treat us the same.